Jail Smash — Support

Doubletap LTD

How to play

Move left or right and jump to break through floors. Choose Swipe or Tap controls in Settings. Collect power-ups to boost your escape: a fire-extinguisher rocket, spring boots, an automatic grapple, a protective vest and food that charges an energy jump.

Game Center and leaderboard

Sign in to Game Center in iPhone Settings, return to Jail Smash and refresh the leaderboard. You can keep playing without Game Center. A completed run is needed for a new score to appear. If it still fails, contact us with the message displayed in the game and your game/iOS version. Do not send your Apple password.

Remove Ads and restore purchases

Use Restore Purchases with the Apple Account used for the original purchase. Remove Ads disables banners and automatic interstitials. Optional extra-life rewarded videos remain available once per run. Purchases and refunds are handled by Apple.

Report a problem

Please include your device model, iOS version, game version/build and steps to reproduce. A screenshot is useful if it contains no sensitive information. Never send passwords, verification codes, bank or card details.

Support: hakansertagac@gmail.com